ReviewsFeedback and comments from event participants.
Vocal Majority or Silent Minority? You decide.
Say 500 people attend an event and 475 of those people are thrilled with the experience. Assuming they all completed a independently-verified survey showing a satisfaction rating of 4,75 out of 5 or put another way, 95%.
What happens next? Well, the above example leaves 25 unsatisfied people. Clearly a “minority” and yet typically those are the people who tell everyone (in person and online) about their negative experience. Granted some may have a legitimate point while others do not. Not everyone will be happy (of course we strive for 100%). What about he 475 attendees who had a positive experience? The majority? Not a word.
Never let anyone steal your dreams because of something they say or write. Check things out for yourself and then decide. Too often people go online to a travel advisory website to look up a local service provider. That provider may have 500 reviews with 475 rating them as excellent, 20 rating them as good, 3 as fair and 2 as poor. Guess which review gets read first? Right! People start with the worst even though it’s just a handful. Often times they will let that one review (out of 500) colour their thinking. Don’t be that person. Be your own person.
The people below have taken the time to share their thoughts. I look forward to proudly adding your soon.
Thank you for your class and all the one on one chats that were all very positive. We look forward to crossing paths again in the future at an event!Randy and Sherry, TN